Which ChatGPT feature should you use?
Answer five questions to see what fits your task best.
All ChatGPT features
Explore the features available in ChatGPT and learn when to use them.
Commonly mixed up
These features are easy to confuse. Here's how to tell which one fits.
Chat, Deep research or ChatGPT Work?
You need an answer, a draft or one current fact
You want a report from many sources, with citations
You want a finished deck, sheet or doc built from several sources
Project, skill or workspace agent?
You want the files and background for one body of work in one place
You want ChatGPT to do a task your way, in any chat
You want an agent your team or other people run or ask (work plans)
Pages, the add-ins or Sites?
The team keeps editing the doc inside ChatGPT
It has to be a Word, Excel, PowerPoint or Google Sheets file
People need a live page or dashboard at a link
Scheduled task, Dots or workspace agent?
You want a result sent to you on a schedule or when an email or message arrives
You want an ongoing job handled between your chats, with results brought back for review
You want a team job that runs on a schedule and others can use
Accurate as of October 2026. OpenAI changes features and plans often.