Copilot feature FAQ
What are the main Microsoft Copilot features?
Copilot is more than the chat window.
The main features are Copilot Chat for quick answers, Copilot in Outlook for your inbox and calendar, Notebooks for ongoing projects, agents for jobs you repeat, Researcher and Analyst for cited reports and data, scheduled prompts that run on their own, and Copilot Studio for agents that take actions and connect to other systems.
Which one fits depends on the task, and that's what the finder above sorts out.
Do I need a Microsoft 365 Copilot license?
Not for everything.
Copilot Chat, Copilot in Outlook for your own inbox and calendar, Pages, Notebooks and agents that use only instructions and public websites are usually included with a Microsoft 365 work account.
Researcher, Analyst, scheduled prompts, meeting prep in Outlook and editing documents with Copilot in Word, Excel and PowerPoint need the paid Microsoft 365 Copilot license, which is about $30 per person per month on enterprise plans or $21 on the Business plan for companies under 300 people.
Copilot Studio and Copilot Cowork use credits your IT team funds.
What are Copilot Notebooks?
A Notebook is a workspace for one project in Copilot. You add the files, pages, meeting notes and links you keep using, plus instructions for how Copilot should answer, and Copilot answers only from what you added. You don't re-upload or re-explain the project each time.
Use one for ongoing work like a campaign, a client or a quarterly report. Free lesson: set up your first Copilot Notebook in under 15 minutes →
What are Copilot agents?
An agent is a specialist for one area of your work, with its own instructions and reference files. You can reuse it or share it with your team.
Use one for a job you do the same way each time, like drafting briefs from a template or answering questions from your brand guidelines. For agents that take actions or connect to other systems, you need Copilot Studio.
What can Copilot do in Outlook?
Copilot in Outlook can read your own inbox and calendar, so it can summarize threads, draft replies and catch you up on what you missed without the paid license. That makes it one of the easiest places to start.
Meeting prep, which pulls related emails, files and past meetings into a summary, needs the paid Copilot license, and IT has to turn on meeting insights.