Agent Memory in Copilot Studio (Preview)
Copilot Studio agents can remember a person's preferences and context between conversations.
Details
- Each agent keeps a separate memory store per person, so one user's context is never visible to another
- The agent captures preferences during a conversation, saves them as files in Microsoft-managed storage, and reads them back on later interactions
- Makers switch it on per agent from the Build tab but cannot see what any user's memory holds
- Users can ask the agent in chat what it remembers and tell it to forget something, or open a memory portal to view or delete everything at once
- Memories are deleted automatically after 28 days without interaction, and memory is switched off in group chats and Teams channels
- Turning memory off stops the agent using stored memories but does not delete them
Best for
Agents people use repeatedly, where re-explaining context every session is the friction
When to use it
Your agent serves the same people week after week and should not need reminding who they are
Who benefits
Makers building conversational agents for an internal team
Staying informed is great. Staying ahead is better.
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